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Donovan Donovan Donovan Donovan Homeowner ManualHomeowner ManualHomeowner ManualHomeowner Manual The Guide To Living In Your New Home Thi

Page 10 of 100 Sample Copy of The Willis Canada Inc. Homeowner Warranty WILLIS CANADA INC. 1500 – 1095 West Pender Street Vancouver, B.C. V6E 2M6

Page 100 of 100 EMERGENCY &/OR YEAR END Service Request Form To be completed for EMERGENCY &/or year end purposes ONLY. To: Attention: F

. H o m e o w n e r M a n u a lH o m e o w n e r M a n u a lH o m e o w n e r M a n u a lH o m e o w n e r M a n u a l H o m e

DonovanDonovanDonovanDonovan Homeowner ManualHomeowner ManualHomeowner ManualHomeowner Manual The Guide to Living in Your New Home

Page 11 of 100 EXPIRY DATES: Material & Labour Warranty: a. 12 Months Defects in Material & Labour: 15 Months for Common Property b. 2 Y

Page 12 of 100 LIMITS OF LIABILITY - STANDARD WARRANTY COVERAGE Pursuant to the cover set out in the Insuring Agreement the Insurer shall not be res

Page 13 of 100 4. Living Out Accommodation Expenses The living-out accommodation expenses actually incurred by the homeowner at a hotel,

Page 14 of 100 9. Bodily injury. 10. Subsidence of the land around the dwelling unit or along utility lines, other than beneath bui

Page 15 of 100 12. Septic tanks or fields. 13. The quality or quantity of water, either from a piped municipal water supply or from a well. 14.

Page 16 of 100 a. must be familiar with all relevant facts on which the party, on whose behalf the representative attends, intends to rely, and

Page 17 of 100 2. Commencement Date a. Fee Simple Homes: The commencement date for this insurance coverage of a dwelling unit held in

Page 18 of 100 The following homes are not included within this definition: a. floating homes; b. seasonal dwellings; c. manufactured homes; and d

Page 19 of 100 20. Secondary Suite A suite located in and forming part of a dwelling unit where the dwelling unit remains a single legal title. 21.

TABLE OF CONTENTS AN INTRODUCTION TO YOUR HOMEOWNER MANUAL ... 4 Record of M

Page 20 of 100 3. Warranty Program – Response Process The Insurer or vendor/developer/general contractor shall, upon receipt of notice, pr

Page 21 of 100 c. where the Insurer has pursued subrogated rights, the purchaser/homeowner shall fully support and assist the Insurer in t

Page 22 of 100 The Product Introducing Donovan, a glass and concrete building in Yaletown, Vancouver’s

Page 23 of 100 The Process Long before you moved into your home at Donovan, the construction process involving numerous craftsmen and hundreds of

Page 24 of 100 Important Information Congratulations on your new residence! This section of your Manual explains and refers to import

Page 25 of 100 not transfer the account into your name. In addition, a penalty fee of $50 plus outstanding bills from the date of closing will apply

Page 26 of 100 If you have “call waiting” feature on your phone, and are engaged in a telephone conversation when a guest dials your cod

Page 27 of 100 Garbage Pickup As of the date this Manual was printed, your garbage/recycling contract had yet to be negotiated. Please look for s

Page 28 of 100 up on the coil and result in condensation dripping from your unit outside the drainage pan. THIS IS NOT COVERED UNDER WARRANTY. The

Page 29 of 100 Activate specific manufacturer's warranties by completing and mailing in registration cards (which should be located in the manuf

Closet Shelves and Organizers ...

Page 30 of 100 Warranty Service Warranty Description The Developer has constructed your home with carefully selected materials and the

Page 31 of 100 Deficiency and Warranty Repairs There will only be one initial orientation per suite. A subsequent purchaser will not

Page 32 of 100 information noted on the form. If the homeowner mails the “Service Request Form”, he/she must do so by registered mail. We will not

Page 33 of 100 11. Tampering with the automatic bathroom fan will void your entire home warranty. Tampering with your booster fan switch

Page 34 of 100 Common Property and Limited Common Property Service and warranty on all issues relating to areas outside of your home are dealt with

Page 35 of 100 Suppliers of Donovan’s: Penthouse and Sub-Penthouse Refrigerators SubZero offers a: • 5 Year Sealed System Warranty; • Limited

Page 36 of 100 Suppliers of Donovan’s: Washer and Dryers Whirlpool’s appliances are generally warrantied for a period of one year

Page 37 of 100 Emergency Procedures While emergency warranty situations are rare, when they occur, prompt response is essential. You ma

Page 38 of 100 Emergency Contacts During Business Hours Monday To Friday 8:30am To 4:30pm After Business Hours Weekends & Holidays Weekdays after

Page 39 of 100 Home Components All telephone and web numbers noted in this section were accurate and up to date at the time of printing. This Manua

Page 4 of 100 An Introduction To Your Homeowner Manual Congratulations on your decision to purchase a new home at Donovan! This Homeowner Manual

Page 40 of 100 this manual contradicts information in the product manuals, please defer to the latter. You can also find warranty and service informa

Page 41 of 100 U-Line offers a 1 year warranty from defects in workmanship and materials. It also offers a 5 year sealed system warranty. For warra

Page 42 of 100 difficulty with your barbeque, please call either Concord Distributing @ 604-855-6756 or Jackson Grills @ 1-250-715-0820. During this

Page 43 of 100 Grain Differences Your home contains wood or wood veneer cabinets. Due to the natural variations in wood (and the way wood takes stai

Page 44 of 100 For additional care tips, please review the following. Where these tips contradict information found in the manufacturer

Page 45 of 100 Pilling Pilling or small balls of fiber can appear on your carpet, depending on the type of carpet fiber and the type of traffic.

Page 46 of 100 Static Cooler temperatures outside often contribute to static electricity inside. To avoid the problem, look for carpets made with ant

Page 47 of 100 directions on the container. This maintenance is important to protect the underlying surface from water damage. Initial Orientation a

Page 48 of 100 • Develop the habit of running the hood fan when you are cooking; • Run you bathroom fan(s) when taking a shower or bath.

Page 49 of 100 To care for your Acri-Tec vanity top with integral sink, please read the “Zen Sink Collection Care & Cleaning Guide” i

Page 5 of 100 Record of Materials Given To Purchasers The following documents will be turned over to the purchaser on or after the purc

Page 50 of 100 • Cracks that extend from the surface of the slab, into the stone and through the grain. All other cracks will be deemed fissures, a

Page 51 of 100 You can remedy a squeaky door hinge by removing the hinge pin and applying a bit of grease to it. Avoid using oil, as it can gum up o

Page 52 of 100 Dryer Booster Fan A booster fan has been installed to work in concert with the dryer. This fan will engage when the dryer is turned o

Page 53 of 100 to closing. Due to the effects of time on paint and wallpaper, as well as possible dye lot variations, touch-ups are unlikely to match

Page 54 of 100 Fixture Location We install light fixtures in the locations indicated on the plans. Moving fixtures to accommodate specific furn

Page 55 of 100 • Applicable wall switch is on. • GFCI is set (see details on GFCIs, earlier in this section). • Item you want to use is plugged in

Page 56 of 100 Warranty Guidelines The gas company is responsible for leaks up to the main building meter on the exterior of the bui

Page 57 of 100 damaging the floor. For more thorough cleaning, use a wood floor cleaning solution approved by the floor supplier (“Contact Informati

Page 58 of 100 The operation of a heat pump is different than that of a conventional gas fired furnace. As a result, you will no

Page 59 of 100 Initial Orientation and Warranty Guidelines During the initial orientation, we will confirm that mirrors are in acceptable condition.

Page 6 of 100 New York Painting and Coating Warranty Zen Sink Collection Warranty Zen Sink Collection Cleaning & Care Guide Beachcomber Hot Tub O

Page 60 of 100 Sink and Faucet Winterizing Instructions, 20th floor penthouses only It is imperative that your outdoor kitchen be winterized BEFORE T

Page 61 of 100 Please turn to the “Finish Specifications” section of this Manual for details regarding original paint colours. Initial Orientation a

Page 62 of 100 Cleaning Follow manufacturer's directions for cleaning fixtures. Avoid abrasive cleansers. They remove the shiny finish and le

Page 63 of 100 Main Shut-Off The water supply to your home can be shut-off entirely at your main shutoff valve. We will point out the location durin

Page 64 of 100 Troubleshooting Tips: Plumbing No Water Anywhere In the Home Before calling for service, check to confirm that the: • Main shut off

Page 65 of 100 Noise Changes in temperature or the flow of the water itself will cause some noise in the pipes. This is normal and requires no repair

Page 66 of 100 For warranty information on the shower enclosures, please review the “Glass World Warranty” that was included in your Welc

Page 67 of 100 to your family’s health and safety. Please take the time to review the following recommended daily living habits – ado

Page 68 of 100 by the strata building insurance). Please refer to the “Emergency Contacts” section of this Manual for building/property manager phon

Page 69 of 100 Scratches The Developer confirms that all window glass is in acceptable condition at the initial orientation. Minor scratches on win

Page 7 of 100 The Developer of Donovan Donovan was developed by Cressey (Richards) Development Limited Partnership and Cressey Richards Ho

Page 70 of 100 Contact Information Site Legal Description: Legal Description: Lots 24, 25, 26, 27, 30, and 31, Plan 210 and Lot 1, Plan 15454, B

Page 71 of 100 Trades TRADE COMPANY NAME CONTACT PHONE FAX Structural Steel Allied Steel #583-916 W. Broadway Vancouver, BC V5X 1K7 Bill Gould

Page 72 of 100 TRADE COMPANY NAME CONTACT PHONE FAX Hardwood Installation Cypress Hardwood Flooring 1353 Harbour Drive Coquitlam, BC V3J 5V1 Ry

Page 73 of 100 Finish Specifications The Developer reserves the right to make specification changes, as per the contract of purchase an

Page 74 of 100 Ceramic Tile Location: Ensuites Application: Tub and Shower Enclosure Manufacturer: iMac Supplier: iMac Color: Super White Fini

Page 75 of 100 Manufactured Metal Framed Casework Location: Kitchen Application: Pantry Doors Style: #90SS Aluminum Framed Door Material: Alumin

Page 76 of 100 Approx. Sizes: 24.5”x 22.25”x4” (30014 – RM-2422C); 27.5”x22.25”x4” (30015 – RM – 2722C); 30.5”x22.25”x4” (30045 - RM-3022C); and

Page 77 of 100 Scheme Two – Caramel Sheet Carpeting Location: All bedrooms (excluding Unit Types A, B3, C3, D, E and E3) Application: Floor Manuf

Page 78 of 100 Porcelain Tile Location: Storage Closets and Enclosed Balconies Application: Floor Manufacturer: Olympia Tile Supplier: iMac Seri

Page 79 of 100 Stone Countertop Location: All Kitchens Application: Countertop Supplier: iMac Material: Granite Color: Arctic Blue Finish: Po

The Professionals At Donovan Architect Established in 1983, Rafii Architects Inc. is a Vancouver architservices in architecture, urban design, plan

Page 80 of 100 Paint Location: Suite Walls Manufacturer: General Paint Supplier: ICI Paints Colour: CW050W Product: Ultra Eggshell 94900 Formul

Page 81 of 100 Finish Carpentry, Doors, Wire Shelving and Closet Organizers – Both Schemes Baseboards Supplier: Westcoast Moulding Installer: Roli

Page 82 of 100 Tower & Townhouse Upgrade Closet Organizers, where applicable (excluding penthouses) Manufacturer: Sunburst Shutters Blinds and

Page 83 of 100 Door Hardware, Cabinet Hardware & Shower Rod – Both Schemes Suite Entry Door Hardware (Lever and Deadbolt) Location: Suite Entr

Page 84 of 100 Closet Door Hardware 1 Location: All Swing Closet Doors (with exception of walk-in closets) Application: Door Hardware Manufacturer:

Page 85 of 100 Cabinet Hardware Location: Kitchen Application: All lower cabinet doors and drawers and dishwasher panel recessed pull Supplier:

Page 86 of 100 Bathroom Accessories – Both Schemes Bathroom Accessories Location: Main bathroom and Units with One Bathroom Application: Towel Rac

Page 87 of 100 Plumbing Fixtures, Fittings, Bathroom Fan, Food Waste Disposer and Hot Tub, Where Applicable – Both Schemes Residential Water Closet

Page 88 of 100 Location: Ensuites Location: Powder Room Application: Undermounted sink Manufacturer: Acri-tec Supplier: Connelly Mechanical Seri

Page 89 of 100 Location: All bathrooms with Tub Showers Application: Tub/Shower Faucet Manufacturer: Danze Supplier: Connelly Mechanical Series:

Page 9 of 100 Warranty Provider

Page 90 of 100 Food Waste Disposer: Manufacturer: Badger – Emerson Appliance Solutions (1-800-558-5700) Supplier: Connelley Mechanical Location:

Page 91 of 100 Mirrors, Shower Enclosures and Blinds – Both Schemes Mirror Location: All bathrooms Application: Mirror above Vanities Manufacture

Page 92 of 100 Lighting Fixtures – Both Schemes Ceiling Mount Location: Dining Room Application: Rosette Ceiling Mount 2 – Both Schemes Location:

Page 93 of 100 Recessed Fixture Location: Kitchen, Bathrooms, Powder Room and Entry Manufacturer: Galaxy (or equivalent) Supplier: Design Lightin

Page 94 of 100 Appliances – Both Schemes Appliance dimensions are approximations – they should be used for basic planning purposes only. Homeowners

Page 95 of 100 Hood Fan Location: Typical suites – Kitchen Application: Hood fan Location: Townhouse A – Kitchen Application: Hood fan Manufac

Page 96 of 100 Microwave Location: All kitchens Application: Microwave Manufacturer: Panasonic Supplier: Trail Appliances Model: NNSD698S Color

Page 97 of 100 Barbeque, Deck of Level 20 Penthouses, where applicable Location: Deck of Level 20 Penthouses Application: Barbeque Manufacturer:

Page 98 of 100 Alarm Pre-Wiring, Residential RF’s, Visitor Intercom System, and Camera System Alarm Pre-Wiring (If Applicable): Supplied By: D&

Page 99 of 100 dials your code or selects your name by scrolling through the electronic directory on the lobby panel. Please note rand